Rules & Regulations
First Aid
If you need to report an accident or require any form of medical assistance within Fira Gran Via, including an ambulance, please call Security Control on (+34) 93 233 4100. Do not call ambulances directly in such cases, as Fira Security will co-ordinate all incidents within the venue.
Information to Provide
It is important to provide the following information when requesting medical assistance so that the incident can be dealt with quickly and effectively:
- Exact location of the casualty, e.g. stand name and number.
- Type of incident, e.g. cut, broken limb, faint or suspected heart problem.
First Aid Locations and Opening Hours
| Period | Location | Opening hours |
| Build-up and dismantling | Hall 3, next to lorry door 3.14 | 08:00–21:00 |
| Event open days | Hall 3, between lorry doors 3.7 and 3.9 Hall 3, next to lorry door 3.14 Hall 8 | 07:00–20:00 |
Click here for an Event Map showing First Aid locations.
If you require an ambulance outside Fira Gran Via, please call the European Emergency Number 112.
