- Initial Request:
- To ensure availability and the best possible service, initial catering requests must be submitted by 8 February. Requests received after this date will be reviewed on a case-by-case basis and fulfilled subject to availability. Where requested menu items or equipment are unavailable, suitable alternatives will be offered.
- Restocking during the Event:
Requests for additional catering items must be submitted by 17:00 on the day before the required service.
Catering services cannot be provided if outstanding invoices issued by the Official Caterer have not been paid.
For new onsite orders, the availability of certain food items may be limited. Where requested items are unavailable, suitable alternatives will be offered.
- Prices / Payment Method:
All prices are exclusive of VAT.
Each Official Caterer offers a range of payment methods. Please refer to the relevant e-commerce platform for the payment options available.
- Catering Delivery Service Times:
Catering equipment will be delivered during daytime hours on the day before the event opens. If you require delivery within a specific two-hour time slot, please contact your chosen Official Caterer to arrange this in advance.
- Standard catering deliveries are scheduled as follows:
| 08:00 to 10:00 | Drinks, snacks, pastries, fruit and tableware |
| 10:00 to 12:00 | All other catering items |
- Returns:
- Once catering items have been delivered and the order has been signed for, they cannot be returned or exchanged.
- Cancellations:
- Cancellation terms vary by Official Caterer. Please refer to the relevant e-commerce platform for each caterer's cancellation policy and applicable terms.
